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The Big Yin Whisky Ltd
Registered Address: 505 Great Western Road, Glasgow, Scotland, G12 8HN
Company Number: [Insert Company Number]
Phone: +44 7939 396012
Email: info@thebigyin.com

Last Updated: [Insert Date]

1. Introduction

The Big Yin Whisky Ltd (“we”, “our”, “us”) is committed to protecting your privacy and complying with all relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR) (where applicable), the Data Protection Act 2018, and other relevant international privacy laws.

By using our website, placing an order, or contacting us, you agree to the terms set out in this document.

2. Age Restriction

• You must be of legal drinking age in your country of residence to purchase alcohol from us.

• In the UK, the legal age is 18.

• We carry out age verification before dispatch and upon delivery. If you fail this check, your order will be cancelled, and a refund (minus delivery costs) will be issued.

3. Information We Collect

We may collect:

• Identity Data – Name, date of birth, proof of age.

• Contact Data – Address, email, phone number.

• Order Data – Purchase history, payment details (processed securely via third-party payment providers).

• Technical Data – IP address, browser type, operating system, cookie data.

• Marketing Preferences – Your opt-in status for promotions and newsletters.

4. How We Use Your Information

We process personal data for:

• Fulfilling your order and delivering products.

• Age verification.

• Managing payments and preventing fraud.

• Customer service communication.

• Sending marketing communications (only if you opt in).

• Website improvement and analytics.

• Legal compliance and record-keeping.

5. GDPR & Legal Basis for Processing

We process personal data under:

• Contract – To complete your order.

• Legal Obligation – To comply with UK, EU, and other laws.

• Consent – For marketing and non-essential cookies.

• Legitimate Interests – To improve services and prevent fraud.

6. International Data Transfers

If we transfer your data outside the UK or EEA, we use legal safeguards such as Standard Contractual Clauses or equivalent protections to ensure your privacy rights are upheld.

7. Your Rights Under GDPR

You may:

• Request a copy of your personal data (Data Access).

• Correct inaccurate or incomplete data.

• Request deletion of your data (Right to Erasure).

• Restrict or object to data processing.

• Request data portability.

• Withdraw consent at any time (for consent-based processing).

• Lodge a complaint with the UK ICO or your local data authority.

To exercise these rights, email info@thebigyin.com.

8. Sharing Your Data

We may share your information with:

• Payment providers, couriers, and IT service providers.

• Legal or regulatory authorities when required.
  We will never sell your personal data.

9. Cookies

We use cookies to:

• Improve website functionality.

• Analyse usage for performance improvements.

• Personalise content and marketing.
  Non-essential cookies require your consent, which you can withdraw at any time.

10. Ordering & Payment

• Orders are subject to availability and confirmation of payment.

• Prices are in GBP (£) and include VAT where applicable.

• International customers are responsible for local import taxes and duties.

11. Delivery

• UK and selected international delivery available.

• Delivery charges shown at checkout.

• We are not responsible for delays due to customs or postal issues.

12. Returns & Refunds

• Returns accepted only if goods are faulty, damaged, or incorrect.

• Claims must be made within 14 days of receipt.

• Products must be unopened and in original packaging.

13. Intellectual Property

All website content (logos, text, product descriptions, images) is owned by The Big Yin Whisky Ltd or licensed to us. Use without permission is prohibited.

14. Liability

• We are not liable for indirect or consequential losses.

• Our liability will not exceed the purchase price of the product.

• This does not exclude liability for death, injury, or fraud caused by our negligence.

15. International Sales

• Check your country’s laws before ordering alcohol.

• We cannot refund orders seized by customs due to local restrictions.

16. Security

We use secure servers, encryption, and access controls to protect your personal data.

17. Changes to This Document

We may update this policy from time to time. Changes will be posted on our website with the updated date.

18. Contact Us

The Big Yin Whisky Ltd
505 Great Western Road, Glasgow, Scotland, G12 8HN
Phone: +44 7939 396012
Email: info@thebigyin.com